Introduction
UPKYP ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our website, mobile application, and related services (collectively, the "Service"). By accessing or using UPKYP, you agree to the practices described in this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect personal information that you voluntarily provide when registering, filling out forms, booking visits, sending inquiries, subscribing to newsletters, or using any part of the Service.
- Name & Username
- Email address
- Phone number
- Age
- Job title
- Account password
- Uploaded documents (e.g., IDs, permits, lease agreements)
We also collect non-personal data such as device information, IP addresses, browser type, session data, and cookies to improve the platform experience.
2. How We Use Your Information
Your information may be used for the following purposes:
- To create and manage your account
- To provide features such as property listings, billing, maintenance requests, and communication tools
- To process payments and subscriptions
- To send notifications, reminders, and service updates
- To improve the Service through analytics and user feedback
- To comply with legal obligations
3. Cookies & Tracking Technologies
UPKYP uses cookies, local storage, and similar technologies to enhance user experience, remember login sessions, enable analytics, and personalize content. You may disable cookies through your browser, but some features may not function properly.
4. Sharing of Information
We may share your information with:
- Trusted service providers (payment processors, hosting providers, analytics tools)
- Third-party partners when you opt-in or request integrations
- Law enforcement when required by law
- Successor entities in case of a merger or acquisition
We do not sell user data.
5. Data Security
We implement technical and administrative measures to safeguard your information. However, no digital platform can guarantee absolute security. You are responsible for keeping your login credentials secure.
6. Data Retention
We retain data as long as your account is active or as needed to provide services, comply with laws, resolve disputes, or maintain system integrity.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Export or transfer your data
You may exercise these rights by contacting us.
8. Children's Privacy
UPKYP does not knowingly collect data from anyone under 13 years old. If we become aware of such a case, we will remove the information promptly.
9. International Data Transfers
Your information may be processed or transferred to servers located outside your country. By using the Service, you consent to such transfers.
10. Third-Party Services
The platform may contain links or integrations with third-party websites or services. UPKYP is not responsible for their content, policies, or security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You will be notified through the app or via email when significant changes occur. Continued use of the Service means you accept the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
support@upkyp.com